Terms of service

OVERVIEW This website is operated by Timeless Duodu. Throughout the site, the terms “we”, “us”, and “our” refer to Timeless Duodu. By accessing our site and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available via hyperlink.

These Terms apply to all users of the site, including browsers, customers, vendors, and content contributors. Please read them carefully before using our services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform.

SECTION 1 – ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minors to use this site under your supervision. You may not use our products for unlawful purposes or violate any laws in your jurisdiction.

SECTION 2 – GENERAL CONDITIONS We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card data) may be transferred unencrypted across networks. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our service without express written permission.

SECTION 3 – INFORMATION ACCURACY We are not responsible if any information made available on this site is not accurate, complete, or current. The content is provided for general information only and should not be relied upon as the sole basis for decisions.

SECTION 4 – SERVICE & PRICE MODIFICATIONS Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue products and services without liability.

SECTION 5 – PRODUCTS OR SERVICES Certain products may be available exclusively online and in limited quantities. We make every effort to display product colors and images as accurately as possible but cannot guarantee perfect representation on all devices. We reserve the right to limit or discontinue products at any time.

SECTION 6 – BILLING & ACCOUNT INFORMATION We reserve the right to refuse any order. You agree to provide current, complete, and accurate purchase and account information. Updates to your account info must be made promptly to avoid delivery issues.

SECTION 7 – THIRD-PARTY TOOLS & LINKS We may offer access to third-party tools or links, which we do not monitor or control. Your use of such tools or links is entirely at your own risk and subject to the terms of the respective third parties.

SECTION 8 – USER FEEDBACK & SUBMISSIONS Any comments, feedback, suggestions, or submissions provided to us may be used by us without restriction or obligation. You agree not to post unlawful, offensive, or misleading content.

SECTION 9 – PERSONAL INFORMATION Submission of personal information is governed by our Privacy Policy.

SECTION 10 – ERRORS & OMISSIONS We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

SECTION 11 – PROHIBITED USES You are prohibited from using the site or its content:

For unlawful purposes
To violate any local, international, or national laws
To infringe on our intellectual property rights
To harass or discriminate
To transmit viruses or malicious code
To spam or scrape the site

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY We do not guarantee uninterrupted, timely, secure, or error-free service. Products and services are provided "as is" and "as available" without any warranties. Our liability is limited to the maximum extent permitted by Swiss law.

SECTION 13 – INDEMNIFICATION You agree to indemnify and hold harmless Timeless Duodu and its affiliates from any claim or demand arising from your breach of these Terms.

SECTION 14 – SEVERABILITY If any provision of these Terms is deemed unlawful, void, or unenforceable, the remainder shall remain valid.

SECTION 15 – TERMINATION These Terms remain in effect unless terminated by either you or us. We may suspend or terminate your access if you breach any term or policy.

SECTION 16 – ENTIRE AGREEMENT These Terms, including any policies or guidelines posted by us, constitute the entire agreement between you and Timeless Duodu.

SECTION 17 – SHIPPING & DELIVERY We ship worldwide. Shipping costs and estimated delivery times are displayed at checkout. Customs duties, taxes, or import fees may apply depending on your country and are the buyer’s responsibility. We are not responsible for delays caused by customs or local postal services.

SECTION 18 – GOVERNING LAW These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to conflicts of law principles.

SECTION 19 – CHANGES TO TERMS OF SERVICE You can review the most current version of these Terms at any time on this page. We reserve the right to update these Terms at any time.

SECTION 20 – CONTACT INFORMATION Questions about the Terms of Service should be sent to:

Business Name: Timeless Duodu
Business Owner: Timon Duodu
Business Address: Libellenstrasse 15, 6004 Luzern, Switzerland
Email: support@tim3l3ss.co
CHE Number: CHE-493.844.536